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JÜDIZ FAQs
JÜDIZ FAQs
How do I know what my size is?
We invite you to consult our size guide found in each product. If you prefer looser fitting, you can purchase one size larger; if you prefer a tighter fit, you can purchase one size smaller.
What is the shipping cost?
Shipping costs are $9,000 in Medellín and $13,000 in the rest of the country. Shipping is free for orders over $200,000.
How can I track my order?
If you need additional information about your order, you can contact us here on WhatsApp or send an email to hello@judiz.co
How long is the delivery time in Medellín?
If you're in Medellín, your order will be delivered within 1 to 2 business days.
How long is the delivery time to the rest of the country?
Up to 3 to 10 business days, which may vary depending on location and season. Normally, it would be a maximum of 5 business days.
Do you ship abroad?
We currently only ship to Colombia and international card payments are not available.
How can I make a change?
Contact hello@judiz.co or WhatsApp . Remember to check the conditions for requesting a change.
How can I request a refund?
Contact us at hello@judiz.co or WhatsApp . Remember to check the conditions for requesting a refund.
How can I request a warranty?
Contact us at hello@judiz.co or WhatsApp . Remember to check the terms and conditions for claiming the warranty.
Does underwear have a change?
No, due to hygiene policies, our underwear and stockings cannot be exchanged or returned.
What are the store's hours and where is it located?
At this time we only have an online store (website www.judiz.co and Whatsapp ).
Can I make changes in the store?
At this time we only have an online store (website www.judiz.co and Whatsapp ).
I want to work with you, where can I send my resume?
You can send your resume to hello@judiz.co with the subject line "resume."
I have a business proposal, where can I send it?
You can send your proposal to hello@judiz.co with the subject line "commercial proposal."