✅ What we guarantee:

• Impeccable garments, made with the greatest care and sent beautifully folded.
• That you receive exactly what you ordered, without surprises.
• If something goes wrong, we take care of it.

⚠ What we expect from you:

• Read the description before purchasing.
• Take care of the garment before returning it.
• Follow the correct steps for a quick return.

• 📦 If your garment has any manufacturing defect.
• 📦 If you received something you didn't order.
• 📦 Right of withdrawal: up to 15 business days from delivery.

• 🚫 Used, washed or altered garment.
• 🚫 Customized products.
• 🚫 Product in different condition than you received it.

• 🔄 Exchange for another size or product (subject to availability).
• 💰 Refund in case of defect or error in the order.

⏳ Up to 15 business days from the date you receive your order.

• ✔ Unused, unwashed, in perfect condition.
• ✔ With tags and original packaging.
• ✔ With the invoice or proof of purchase.

1. 📧 Write to us at [contact email] with the subject "Return + Order Number."
2. Tell us the reason and attach photos if applicable.
3. We will confirm the steps to follow and the shipping address.
4. Send the product according to the conditions.
5. Once approved, we process the exchange or refund.